Dreams Sapphire Resort & Spa Puerto Morelos, Puerto Morelos
About the Hotel
Dreams Sapphire Resort & Spa is located in Puerto Morelos, Mexico, just 15 minutes from Cancun International Airport. This AAA Four Diamond award-winning resort features stunning architecture inspired by ancient Mayan culture. Guests can enjoy the expansive beachfront, lush tropical landscape, and various all-inclusive amenities.
Location
Situated just 15.5 miles from Cancun, guests can easily explore the surrounding area, including the vibrant fishing village of Puerto Morelos. The location allows access to ecological and archaeological attractions, such as ancient Mayan ruins. Transportation from the airport to the resort is convenient, taking approximately 15 minutes.
Rooms
The resort offers 496 spacious guest rooms, many featuring private balconies or terraces. Each room is well-appointed with amenities such as flat-screen televisions, air conditioning, and complimentary mini-bars. Additionally, upgraded accommodations in the Preferred Club provide enhanced luxury and exclusivity.
Eat & Drink
Dinings options at Dreams Sapphire include six restaurants offering diverse cuisines, including Mexican, French, Asian, and Mediterranean. Guests can also enjoy a buffet and several bars, ensuring a wide selection of dining experiences without the need for reservations. Room service is available 24/7 for added convenience.
Leisure & Business
The resort features three outdoor pools, a water park, and numerous recreational activities, such as tennis and water sports. For business travelers, it offers 8,295 square feet of event space, including a ballroom and meeting rooms. The full-service spa offers a range of treatments including a Temazcal steam bath.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Private beach
- Currency exchange
- ATM/Cash machine
- Barber shop
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Wind surfing
- Diving
- Snorkeling
- Canoeing
- Tennis court
- Golf course
- Pool tables
- Darts
- Table tennis
- Archery
- Yoga class
- Fishing
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Baby stroller
- Children's buffet
- Board games
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Sauna
- Jacuzzi
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel was wonderful. The rooms were impeccable, and the service was exceptional. However, the swim-out suite didn't meet my expectations. The location was gorgeous, but the seaweed was a bit of a downside.
I had a great stay at the hotel. The Oceanfront Master Suite was really nice, but the room location required a bit of a walk. However, the service was exceptional, with staff always offering special attention. The location was perfect, right in the heart of Riviera Maya, and the dining experience was fantastic with fresh and delicious options. The facilities were top-notch, enhancing my overall experience.
I had a mixed experience at the hotel. Sharing a pool with other swim-out rooms and having a view of the Caribbean was great, but our room was dirty upon arrival. I would have preferred an ocean-front junior suite in building one. On the bright side, our room had all the necessary amenities like balcony furniture, coffee, water, bathrobes, and a restocked fridge.
My stay at the hotel was overall enjoyable, with clean and comfortable rooms and a location that offered both convenience and luxury. The staff went above and beyond to ensure a memorable vacation, although there were minor inconveniences with dining options during my visit.
The hotel offers spacious rooms with a restocked fridge and balcony furniture, but could be more attentive in service. The location in the ZONA Hotelera at Dreams is chaotic yet convenient for relaxation. The dining experience boasts fresh food choices with some repetition. The facilities are comfortable and modern, providing a great overall ambiance.
I couldn't have asked for a better stay! The rooms were pretty good, modern, up to date, and comfortable at the same time, just amazing. The service was top-notch, with a special shout-out to Luiigi, Isaac, Katherine, Karly, Daniella, Osiris, Ivan, and Julio who made our vacation truly unforgettable. The location was perfect, well-maintained, clean, and beautiful, allowing easy access to everything I wanted to do. The dining experience was phenomenal, with amazing service and a wonderful selection of foods. Overall, a fantastic experience with a few minor drawbacks.
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